Do you offer product customization?
Yes
We provide customization for selected products based on availability and feasibility.
What can be customized?
Customization options may include:
- Logo printing or branding
- Color variations
- Size combinations (for bulk orders)
- Design modifications (on request)
How do I request customization?
To place a customization request:
- Contact our support team
- Share your requirements, including:
- Product details
- Quantity
- Design/logo (if any)
- Our team will review and confirm feasibility
Is there a minimum order requirement?
- Some customization requests may require a minimum order quantity (MOQ)
- MOQ depends on the type of customization
Are there additional charges for customization?
Yes
- Charges depend on:
- Type of customization
- Quantity ordered
- Final pricing will be shared before order confirmation
How long does customization take?
- Custom orders require additional processing time
- Timelines vary based on complexity and quantity
Can I cancel a customized order?
- Cancellation is allowed only if customization has not started
- Once customization begins, cancellation is not possible
Can I return customized products?
- Customized items are not eligible for return or exchange
- Exceptions apply only for damaged or defective items
Need help with customization?
We’re here to assist you:
- Email: info@dortrends.com
- Phone: +91 80021 76555
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