Refund method based on payment type
Prepaid Orders (UPI, Cards, Net Banking)
- Refunds will be credited to your original payment method
- This includes UPI, debit/credit card, or net banking
Cash on Delivery (COD) Orders
- Refunds will be processed to your bank account or UPI ID
- Our support team may contact you to collect your refund details
How long does it take to receive a refund?
- Refunds are processed within 5–7 business days after approval
- It may take additional time depending on your bank or payment provider
Will I be notified about my refund?
Yes
- You will receive a confirmation via SMS or email once your refund is processed
Why is my refund delayed?
Delays can happen due to:
- Bank processing time
- Incorrect bank/UPI details (for COD refunds)
- Pending verification
Can I change my refund method?
- Refunds are usually processed to the original payment method
- For COD orders, ensure you provide correct bank/UPI details
Need help with your refund?
If you have any concerns:
- Email: info@dortrends.com
- Phone: +91 80021 76555
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