dortrends.com (DESTINY APPAREL)
HAVE ANY QUESTION?
INFORMATION QUESTIONS MEN'S FASHION
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture in DorTrends?
Yes, absolutely! At DorTrends, we ensure that all product images accurately represent the item you will receive. Each photo is taken in-house or provided by our designers to reflect the exact color, embroidery, prints, and fabric quality. Minor differences may occur due to lighting or screen settings, but we strive to match every product with its image as closely as possible.
Where can I view my sales receipt?
After placing your order, a sales receipt is automatically emailed to the address you provided at checkout. You can also view and download your receipt anytime by logging into your account, going to the “My Account” page, and selecting “Orders”. Click on the specific order to view full details and download the receipt as a PDF if available.
Will you restock items indicated as “out of stock?”
We do restock popular items whenever possible! However, since some of our shirts—especially hand-painted or embroidered designs—are limited edition or handcrafted, they may not always be restocked. We recommend signing up for restock notifications on the product page or contacting our support team for updates on specific items.
What types of clothing do you offer?
We offer casual wear, formal wear, ethnic wear. pure cotton shirts, Denim jackets, hand painted cotton shirts, hand embroidered shirts, cotton kurthas for men.
How long does shipping take?
Orders from DorTrends are typically processed within 1–2 business days. Shipping within India usually takes 3–7 business days, depending on your location. For remote areas, delivery might take a bit longer. You’ll receive a tracking number as soon as your order is shipped so you can follow it every step of the way.
How should I care for my clothing?
Wash the cloths in cold water, preferably inside out and avoid harsh detergents, fabric softeners and high heat drying.
How can I track my products?
You can receive tracking id link through mail. You can track your product using that link.
Is Cash On Delivery available in DorTrends?
Yes! We offer Cash On Delivery (COD) for customers in India for added convenience and peace of mind.
What Payment methods are available in DorTrends?
Credit / Debit Cards
- Visa, MasterCard, Maestro, RuPay
- Via our trusted payment gateway (e.g., Razorpay/Stripe)
UPI Payments
- Pay easily using UPI apps like Google Pay, PhonePe, Paytm, BHIM, and more.
Net Banking
- Choose from major Indian banks during checkout
Cash on Delivery (COD)
- Available within India—you pay in cash when your order arrives. (Note: COD charges may apply.)
Can I customize a shirt before buying?
Yes, DorTrends offers limited customization options on select shirts! If you're interested in custom embroidery, hand-painted designs, or personalized sizes, please check the product page for a “Custom Order Available” label or contact our support team. We’ll let you know if your request is possible, along with pricing and delivery timelines.
Do you offer returns or exchanges?
Yes, we do! At DorTrends, customer satisfaction is our priority. If you're not happy with your purchase, you can request a return or exchange within 7 days of delivery, provided the item is unused, unwashed, and in original condition with tags.
Simply contact our support team or visit the Returns & Exchanges page to initiate the process. Please note that custom or personalized items are not eligible for return unless damaged or defective.
